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Raffles Hotel Privacy Policy |
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Definitions: |
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The Hotel – refers to the Raffles Hotel. |
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At Raffles Hotel we believe your privacy is extremely important. When
we collect personal information from you, it is in order to set up a member account
in your name, to give you access to special benefits offered by Raffles Hotel. |
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How we collect personal information: |
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We collect information from you via membership forms (both on premise and online
via our website), competitions and customer surveys and questionnaires. Information
may also be collected when you communicate with us via telephone, fax or email. |
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We collect personal information from third parties only when a staff member or guest
passes on a person's details, as someone who may wish to receive information regarding
the Hotel. |
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How information is used: |
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Information collected can be used in the following ways: |
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- Provide you with services you have requeste
- Understand your interests and personalise services to you
- Inform you of improvements in our service or hotel
- Research and develop our services
- Communicate information about the hotel and events to you
- Inform you of improvements in our service or hotel
- Research and develop our services
- Communicate information about the hotel and events to you
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Disclosure |
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Your personal information will not be disclosed to a third party except:
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- where third party contractors appointed by the Hotel require access to personal
information held by us to perform services for us or on our behalf
- e.g. an outsourced service provider who facilitates our contact with you;
- where we are required or authorised by law;
- with your consent.
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Should third parties be given access, they are required to keep this information
confidential and not use it for any other purpose except specified by the Hotel. |
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Should third parties be given access, they are required to keep this information
confidential and not use it for any other purpose except specified by the Hotel.
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Access |
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If you would like access to your personal information please contact the Hotel via
the following details: |
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Publican
Raffels Hotel
PO Box 342
Ashgrove Qld 4060
P - 07 4922 7777
E – info@raffleshotel.com.au
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Updating your information |
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It is sometimes difficult to keep information current. If you wish to update
your information that is either incorrect or out-of-date, please contact us via
the details above. |
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Feedback |
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If you have any questions regarding our website or privacy policy, please contact
at info@raffleshotel.com.au or via the
details above. |
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